Frequently Asked Questions

We are a family owned and operated business serving Orlando and surrounding areas for over 24 years. Founded in 1991, we have a track record for taking exceptional care of our clients. With over 90% of our business coming from repeat and referral clients, it’s safe to say our work speaks for itself.

8 Frequently Asked Questions


In this page, you will find the most common issues our customers in the Orlando and Central Florida Area are currently having.

 

1.Why should I call a professional garage door company?

A garage door has a significant number of parts (springs, cables, belts, etc) and the installation can be highly technical. A proper installation is critical to the performance of your door and some installations of certain parts of your garage doors can be dangerous such as connecting the springs to the door, so we recommend to call your Garage Door company right away and schedule an onsite appointment.

 

2.  Why would my garage door need service?

A garage door raises and lowers with the assistance of springs. Broken and or worn springs will cause the door to be heavy and thus cause an extra load on the garage door opener. The extra load can be dangerous for reversing mechanisms and cause premature failure of the garage door opener. Having a technician check the garage door springs, rollers and garage door opener is good preventative maintenance for your garage door.

 

3. My garage door is making a grinding sound and does not move smoothly?

This means that the door has worn rollers. In some cases, the actual wheel falls apart from the shaft and allows the roller to fall apart. We suggest that all the rollers be replaced. Usually, there are a total of 10 for 7ft door and 12 for 8 ft door.

 

4. How long does it takes to install a garage door opener?

Assuming that all of the support brackets and wiring are in good conditions, we can estimate an hour and a half for your installation to be finished.

 

5. My Garage Door goes up part way, or sometimes it goes all the way up, but does not go straight in the opening?

Usually this means that the door has a cable off track or the cable is broken. Garage Doors can sometimes become so crooked that it damages the tracks. We suggest you do not try and operate the door until repairs have been performed for safety concerns.

 

6. I press the remote control or the push button and the door goes up half way and suddenly stops. What could it be?

This can probably means that your garage door may have a broken spring. This makes the door really heavy and the electric opener is programmed to sense the variation of weight of your garage door and shut off automatically.

 

7.  What type of springs are better: Extension or Torsion?

The extension springs are attached on either side of the door and stretch along the horizontal track when the door is closed.

The torsion springs are typically located just above the top section of the door and are mounted to the header. They are wound springs and do not expand or contract when the door is moved.

 

We recommend the torsion springs because they provide smoother operation and provide greater overall safety.

 

8. Why would I choose a steel garage door?

Steel garage doors offer strength, security, energy efficiency and the best value. Due to advanced manufacturing, steel garage doors are less costly than other types of garage doors and are offered in a variety of designs and colors to enhance your home’s curb appeal.

 

If by any chance you have any more questions, dont hesitate to contact us or call us (407) 281-1455. We’d love to hear from you.

 

Servicing All of Orlando and Central Florida Since 1991 including:

  • Oviedo
  • Hunters Creek
  • Winter Springs
  • Altamonte Springs
  • Casselberry
  • Winter Garden
  • Ocoee
  • Lake Mary
  • Conway
  • Southchase
  • Lochhart
  • Forest City
  • University Park
  • Orlovista
  • Busch
  • Taft
  • Gotha
  • Winter Park
  • Maitland
  • Windermere
  • Bay Hill
  • Wekiva Springs
  • Goldenrod
  • Heathrow
  • Celebration
  • Lake Nona
  • Meadow Woods
  • Williamsburg
  • Dr Phillips
  • Belle Isle
  • Pine Castle
  • Buenaventura Lakes
  • Kissimmee
  • St. Cloud
  • Windsor Hills
  • Indian Ridge
  • Apopka
  • Metro West
  • Baldwin Park
  • Rosemont
  • Pine Hills
  • Alafaya
  • Union Park
  • Christmas
  • Wedgfield
  • Vista Park
  • Reunion
  • Davenport
  • Four Corners
  • Oakland
  • Clermont

Contact Ace Garage Door & Openers

Business Hours

Monday - Friday
7:00 AM - 6:00 PM

Servicing All of Orlando and Central Florida Since 1991

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CONTACT INFORMATION

Address
10524 Moss Park Rd Orlando FL 32832 US
Phone
407-281-1455
Email
info@acegaragedoorfl.com
Get Directions

OPENING HOURS

Monday - Friday
7:00 AM - 6:00 PM

Servicing All of Orlando and Central Florida Since 1991

CONTACT INFORMATION

Address
10524 Moss Park Rd Orlando FL 32832 US
Phone
407-281-1455
Email
info@acegaragedoorfl.com
Get Directions

OPENING HOURS

Monday - Friday
7:00 AM - 6:00 PM

Servicing All of Orlando and Central Florida Since 1991

Contact Us Today

or, For Faster Service Call us Now at 407-281-1455

Contact Us Now

Contact Us Today

or, For Faster Service Call us Now at 407-281-1455

Contact Us Now